Oh Yes you can! Beutics website works in the background to link up your multiple needs and search for stores that offer the best prices for that combination. Well, the algorithm goes a step further in grouping findings based on matches against your selection. Simply enjoy this convenience!

Yes, you can! This is one of the uniqueness we bring as unparalleled convenience to you. Our website beutics.com does this for you by means of a robust algorithm that intelligently resolves and matches the exact combinations as per your specific requirement. The intelligent match will not only retrieve what you need but also suggest other relevant combinations possible. Imagine! You are now in control of preparing the best-priced service combos.

Life is full of choices, so why not? Beutics works with same intention to find you the exact match followed by other services that complements your specific requirement. This list is efficiently grouped under Choices section for your convenience. Choice section can retrieve these intelligently dependent on your search parameters.

By default the beutics.com will pick your current location and display the searches. However, if you wish to apply dual sorting; for eg, finding stores near you and sort them based on low to high prices, then you can select Cost(L>H), adjust the radius to say 10 to 20kms and customize the price range to your suitability. Convenience delivered!

Beutics is a marketplace, we invite service providers to set up their store and showcase their offerings to the market. We do advise service providers to publish credible information and update as frequently as change applies. Beutics partner management team do on regular basis remind service partners to maintain status quo. To avoid any ambiguity, should you require, chat directly with service provider to reconfirm or clarify.

This is too good to be true! I am sure you gain immense trust hearing feedback from your friends on their relevant experience before you try out a new service. When you subscribe to view friends, Beutics identify and displays which of your friends have previously visited a specific store. This require that like you, your friend must be on Beutics platform and have shared a review after their service. So, don’t miss reviewing, you can help your friends and mutually benefit!

All that you need to do is allow Beutics to sync with your phone contacts. If you haven’t already synced during sign up process, you can find the “Friends visited” link on every service provider page, this takes you to Sync contacts. Get going! Just to let you know we are bound by privacy policy and do not contact or further make use of your contacts other than offering this convenience.

Coin bank or Money box, called interchangeably, indicates the cashback potential from that store. The cashback earnings, redemptions vary between providers and this indicator helps you realize the potential. Five coin banks indicate five levels of cashback earning. For e.g., All five coin banks indicate maximum earning and redemption and, in that sequence, a single coin bank indicates relatively lowest earning.

Reach us at [email protected], this is best medium for you to share in detail of any concerns. You can also opt to reach us via Beutics chat for a quicker response. Beutics chat can be found on Menu tab.

Menu >> My Account >> My Profile

Menu >> My Account >> Settings >> Change Password

That’s easy! Simply follow the instructions here: log out >> Sign in >> Click Forget Password >> Set a new one!

A Promo code is a discount coupon which can be redeemed against a purchase. Every code created has a unique purpose and can be applied to such conditions only. Often working with our partners, we come up such offers for you and build these coupons to redeem. If you have attained a promo code, simple apply the relevant one found in Booking page. The price of your purchase will automatically reduce in effect as per the code

A Promo code will not work in the following scenarios: 1) If its validity period has expired 2) Promo code conditions to apply are not met 3) If the code has crossed the maximum times of use

We regret that you had to go through this experience. First and foremost, we would urge you to think over the situation and confirm if that was a genuine lapse from the service provider. If you believe so and wish to escalate the matter, you have certain tools up your sleeve to deploy: a) Post a candid, well-defined, non-provocative Review. b) Reviews are read in public forum, so curb the emotions as much as you can. c) Reach us at [email protected] or via chat and explain the situation. We will take up the matter with relevant partner, digest the matter and identify an amicable recourse to the situation. We cannot promise but will do all that’s possible and leverage our relationship to find a resolve if at all.

Please check with your bank if you have adequate balance in your card and if your card is currently invalid. It’s a good idea to try with a different card again.

We currently do not support this facility. Please use Credit/Debit card to make a booking. Alternately, we recommend using our Digital Secure Wallet to preload cash and conveniently purchase without cards. You can do this by visiting our office and make cash payment. Reach Beutics team via chat to get further assistance.

You can make your booking using any of the following payment options - Credit / Debit Card (Visa and Master). We also accept international cards.

Except for certain service providers, the only mode accepted is to Pay Online. We realize for certain services(dental, cosmetic clinics, etc) its rather difficult to pay upfront without having a fair idea of the impending service, in such cases we offer Pay at venue and you will find this mode at the checkout page. If your concern stems for reasons of confidence, rest assured your money is safe as we allow you to cancel and your money is entirely credited back into your secure wallet for any other purchase.

We have partnered with payment provider Pay Tabs, renowned and award winner. Being PCI-DSS certified and armed with 3D secure authentication and a dual-layer fraud protection system, PayTabs makes transactions 100% safe. Customer data and transaction history are protected securely to prevent identity theft, phishing and other forms of online fraud. In short, stay rest assured!

Such cases though rare, may happen and are usually the result of a slow internet connection. To know why this can happen, it's better to know a little in detail: Once Customer selects the mode of payment and hits the Pay Securely button, the beutics.com redirects the customer to banks website where he makes the payment. Once the payment is done, customer will be re-directed to beutics.com, where the booking is done after the payment is verified. Once this is done, the confirmation page is displayed and the confirmation is sent to the customer's email id provided at the time of making the booking. What can go wrong? Well, for a booking to be made, it is necessary that you are redirected back to our website for it is important for us to know that the payment has been made. If during this stage something goes wrong (i.e., power failure, phone crash, or a slow internet connection) and the connection breaks down, our system will not know that the payment has been made and your account is debited. In such a scenario the booking will not be generated. However, you need not despair; do let our customer care team know by Chat Support and get that sorted asap.

Yes, you can, and we recommend to avail the facility to store your card detail and avoid hassle of entering the card details repeatedly. Thus, whenever you wish to pay with your stored card simply choose the respective card and Pay. Beutics.com is a secure website. It follows the best security practices and the most stringent safety protocols adopted. Any information you enter when transacting with website is sent in an encrypted format to protect you against unintentional disclosure to third parties.

If you come across a situation to pay using wallet “My Cash” and the balance using credit or debit card, you may do so. The beutics.com allows you best of both payments for your purchase. This however, does not work if you intend to pay at store.

Beutics offers deep insights into service providers and their services. Service is all about experience attained from several dimensions, the website provides a platform to review and rate the Service providers. The review section for a service provider is a cumulative representation of experiences shared by visitors of that store. Write your review every time and make your voice heard!

Don’t you like to take an opinion before you try something for the first time. Similarly, when you share your review, you inadvertently: a) Influence decision making of someone considering that Service Provider! b) Help the service provider to improve on areas they need to work on! c) Help the market know when you find experts at a particular service provider. d) Help others venture new service providers with very little scepticism. e) Play a role in enhancing the quality of the Beauty, Fitness and Wellness providers in the market.

Upon completion of a service, the website will send you a notification and an email requesting your feedback and opinions. Click that link and answer relatively simple, quick and efficiently designed review system that ensure you spend very little of your time yet capture essential aspects that portrays your experience. If you missed the email for any reason, you can go to Menu-> My Orders->Completed and go to the specific order and click Write a Review.

Every time the experience can be different, it takes sheer skill to be consistent. So, you should review every time you take a service. Your review will be instantaneously published on the website upon submit. We do not select or bias or influence any review to maintain genuine feedback.

You now have the unique ability to rate each service that you have taken. Most often, you may like certain services rendered but may dislike others, this section represents customers aggregated voice for the best services that store is endorsed for.

You have a choice to review keeping yourself anonymous. Although this is to helpful maintain privacy but backing a review with your name help people build credibility on that review. Not to mention the advantage your friends will gain reading your review. Supporting your review with a name also helps service provider make any corrective actions, if required.

Unfortunately, you don’t have an option to edit the review shared. Having said this, we expect you to post genuine, candid feedback. However, if you wish that your review is not displayed, kindly reach out to customer care team and we will take your request to remove the specific review. Beutics does not tamper, edit or fabricate posted reviews. We only have ability to delete the posted review.

If you have submitted the review it will show up. But, if you no longer see your review, this may have been removed from the system if it fails to adhere with our policy. Other important reasons for rejection, include usage of unpublishable words, gibberish, unlawful language, provocative or any reviews which we think do not conform to our content guideline. If you think this is an error, please get in touch with us at contact @beutics.com

Absolutely Not. We do not share your personal information.

Taking an appointment for your booking is as simple as it can get with Beutics. You can book an appointment with the liberty to choose: a) Your desired Date and Time b) Your desired specialist.

Yes, certainly. Beutics Appointment system gives you real-time visual into your service providers available time slots. No more using phones “to call”! No more waiting for store opening hours to book! We take it a step further, if you do have a specialist in mind, Beutics Appointment will show you available time slots for that specific specialist.

No, this is only a conditional booking. You still need to await acceptance from the respective service provider. The service providers are usually very responsive, should you find a delay in response, you can do the following: a) Start a chat with Service Provider and let them know you are awaiting confirmation. Chat with Service Provider can be found at My Orders-> Upcoming -> Help (floating icon) b) If there is prolonged non-response from the service provider, kindly initiate a chat with Beutics customer care and provide your Order Id.

Well, to achieve a high degree of accuracy, it is imperative that the service providers efficiently manage their appointment system with Beutics. Further, you should factor usual and typical situations of wait-time that is beyond the control of system or for that matter the service provider.

Well, in that case, the system will show you all the time slots of the service provider and upon selection, await confirmation from service provider. If the service provider can accept your request for desired slot, more often than not, you will receive a confirmation.

a) You can conveniently book at any point of time, 24 hrs. b) You can in real-time view the entire calendar of the service provider. c) You can view the calendar of your desired specialist. d) You can book while you are at the service provider or book additional service while at the store.

a) Inform the service provider that you have booked through beutics.com. b) Display the list of services that you have purchased. c) The service provider will inform whether the order has been paid or not by checking system. d) Once you are done with the service, share your Order ID with store to close the order. This completes the order and executes cashback!.

Well, we can think of few ways to help your situation: a) As a practise use the download to gallery button provided in the Order summary page. This ensures a screen shot of the order summary is stored in your photo gallery. a) Take a screenshot(picture) of the order confirmation. This too gets stored in your photo gallery. b) As soon as you book, we send you an order confirmation email, use it. c) If you have shared your whatsapp number at signup, we also send an order confirmation on that. d) In rarest of cases, if all the above aren’t helping, then kindly request for using wifi of the service provider to connect to internet and show.

Yes, you can reschedule your booking any number of times subject to availability (new date & time) and confirmation from service provider. There is no penalty for No Show. This website is designed to work in way that you would normally address rescheduling of appointments. Feel safe!

We realize situations do occur that may prevent you from fulfilling your booking but appreciate your gesture to inform (use the call/chat with service provider- My Orders -> Upcoming section -> choose your booking -> Click Help -> Call or Chat with Service provider) the service provider as early possible to avoid any inconvenience to their operations and seek another convenient appointment. Once agreed upon, the Service provider will reschedule, and this will auto reflect on your order.

Well, its possible that service provider may have missed your request. You can perhaps follow up with a call or chat stating your request to reschedule. Despite this if you get no response reach out to us and we shall do the needful.

Yes. But do keep it a practise to read fine print to check if an offer is non-cancellable. At times, in conjunction with service provider we promote extraordinary offers that cannot be cancelled once purchased. However, in the event of cancellation your payment will be safely credited into your wallet. Be aware of the below process to follow and the conditions in which cancellations don’t apply: • Email customer care team at [email protected] with the reason to cancel and await acknowledgement. • Upon approval of cancellation, Beutics shall credit your wallet with your money (payment made for that specific order), any cash back or other incentives gained will be revoked and adjusted accordingly. • Your money is intact and secure in your wallet that can be used unrestricted for any further purchase at Beutics. • Any offer (with extraordinary discounts) marketed for a special duration may not be cancelled. Read the offer fine print carefully to avoid disappointment. • Cancellations do not apply for orders booked as a gift. We incur pre-commitment costs and therefore we appreciate usage once purchased. • You cannot request cancellations after partial usage of services or for reasons of dissatisfaction with the received service or service provider. • Cancellation cannot be considered after the expiry of the purchased service or Offer or Promo codes. • Cancellation do not apply only for orders transacted with “pay at venue” option. • Over and above, Beutics at its discretion, may consider on a case to case basis requests that have genuine reasoning for cancellation.

Yes ofcourse. Subject to meeting cancellation terms and approval from Beutics team, your money shall be refunded in whole into your Beutics Wallet. This money can be used unrestricted for any further purchase on Beutics platform.

No. You cannot cancel the order if you have partially used or for reasons of dissatisfaction of any service.

We regret that you underwent such a situation. What we suggest is to allow us to have a chat with the respective service provider and if they are genuinely unable to accommodate your appointment. We shall approve for cancellation and refund to credit your money into Beutics Wallet.

In order to earn cash from referral, it is important that your referred friend adds your referral code while they sign up. Some of the possibilities as to why you haven’t earned cash from referral: a) Your referred friend does not add your unique referral code. b) If you have exceeded the earning limit of AED 2500 or 50 referrals. c) The referred friend is already a registered Beutics user. d) You may have sent the link to wrong address.

Refer & Earn is Beutics way to show gratitude and thereby incentivize (earn cash for every referral) you every time you invite your friends or family to use beutics.com. All that you need is to use Refer & Earn page to invite your friends with a single Click. Website beutics.com generates a unique code for you, this enables the beutics.com to intelligently track your effort and earn cash into your wallet every time your friends signup. It’s as simple as it can get!

Upon referral, for every successful signup made by your invitees you earn AED 50. Using Refer & Earn, you can earn upto a maximum of AED 2500 equivalent to 50 referrals.! The cash earned is placed into your secure Beutics wallet.

The cash earned from Refer & Earn program is credited to your wallet. While making a booking, Beutics Rewards section will show you how much off the balance can be redeemed against your purchase every time.

Well, the website beutics.com allows you to share the invite link conveniently with your near and dear ones using prominent built in apps you may have on your phone. Most common ways to share the link are using Whataspp, Email, Facebook messenger, SMS, etc.

The redeemability of Beutics Rewards is based on several parameters and set as per the redemption policy. Beutics rewards usage vary with partner and require that a minimum amount of purchase is made to avail the whole referral earning. Based on your purchase, the system auto calculates the redeemable amount.

Cash earned through Refer & Earn cannot be transferred or shared. It is intended to only be used by yourself. You can always redeem the available cashback to gift your family members!

Oh yes! Your favourite store may have referred you to Beutics so that you can start booking appointments 24 x 7. They wish to share ability of booking online and be able to conveniently pay at store.

Beutics Wallet is a digital wallet offered to every user who registers on the website beutics.com. The wallet stores your earned Beutics Rewards from its loyalty/promotional programs (Refer & Earn, Cashback). The wallet allows you to store your cash(My Cash) for convenient shopping.

Beutics Wallet gives you “My Cash”. My Cash is a facility to store your money into the wallet. This eliminates the need to use Cards (Credit/Debit) for making your purchase. For eg. Imagine you are at a salon and decide to take additional service, within few clicks conveniently book and pay using the My Cash stored on your wallet and it debits automatically.

- My Cash is like a prepaid card. You store the wallet with adequate money and upon usage it debits from your wallet. - My Cash usage is unrestricted. - You stay in control of spend. - Rapid booking. - Convenient booking. - No more disappointment forgetting to carry your wallet(physical)!

Beutics wallet gives you detailed information on the Earnings, Redemptions, Cashbacks, referral earnings, etc. You have total visibility that ensures transparency and better management.

My Cash has no expiry whatsoever. Beutics Rewards do have conditional expiry. The cash earned from Refer& Earn and cashbacks have no expiry.

If you have decided not to use beutics.com anymore, kindly write to us at [email protected] stating the reason (so we can improve). We will credit your money (minus any rewards earned plus any transfer charges) back to the source used to pay.

Beutics Rewards is a rewards station that runs efficient rewarding programs such as Refer & Earn and Cashback. These programs have specific objectives and delivers rewards for user engagement. Beutics Rewards forms a global pool that accumulates earnings from these sources and apply redemptions to be used for every online booking. Beutics Rewards will indicate the amount that can be redeemed for a specific booking. So, look out for Beutics Rewards, apply the redeemable cashback and simply save!

Beutics Cashback is a program run under Beutics Rewards that puts you in a unique position to earn cashback from each transaction (wherever applicable). This earning is credited to your wallet available to be consumed for subsequent transactions as per redemption policy.

With Beutics Cashback, you can: a) Earn cashback on all purchases. b) Earn cashback on top of Offers. c) Redeem cashback on top of Offer/special prices. d) Earn at any service provider and redeem cross-categories at Salon, spa, Fitness and Home Service providers.

You can earn cashback when you make purchases on beutics.com. The cashback that can be earned at each service provider varies. Certain Service providers offer more cashback than the other. Look out for cashback indicator “piggy bank” icon- all five shaded icons indicate (in that order) in that store, you have the potential to earn maximum cashback.

No. Beutics does not offer Instant Cashback. The cashback that you earn is applied to your wallet for use for subsequent bookings as per the redeemability policy.

Once again this makes Beutics a unique value proposition to everyone. You buy on Beutics, the best offers, best prices, extraordinary discounts and top it all with cashback earnings and redemptions.

Cashback earning from service providers range between 5% and 20% of the order value. Look out for the cashback indicator (piggy bank) that shows in which stores you can earn maximum cashback. Beutics reserves the right to modify the cashback metrics as when found appropriate.

No.

Where ever it’s possible to earn cashback, that amount will be displayed in your cart.

Well, it depends! If you make a booking for Dentistry or Dermatology and pay at venue, you will be entitled to earn cashback. You are required to share(send via Beutics chat or email) the invoice with Beutics team and upon confirmation with service provider the cashback amount will be credited to your wallet.

No. This is solely for your usage. You can however use it to gift services of cash card to others through beutics.com.

This section is your Go To window to build awareness and know-how on aspects related to Beauty, Fitness and wellness. This section comprises of: - Quick Facts: Get an idea, build awareness of what to expect, how they help, etc for certain innovative or trending services. - Forum: The opportunity to read response from other posts, post your concerns in the forum and have experts in market share their opinions/feedback.

Service providers with sufficient knowledge and experience are called Experts in Beutics context. They can be owners with several years of experience or specialized staffs trained on the subject to comment or advise on your queries. Their core competence comes from subject knowledge and years of relevant experience.

Beutics Forum is a platform that allows you to read the posts of people and the associated feedback. The posts can be on various topics to understand aspects, can be queries on certain concerns. Subject matter experts share their views, opinions, advise for the raised queries.

Well, you can view the respective service provider page, explore and perhaps make a booking for your desired service. This will be a token of appreciation and motivation for the experts to continue sharing their views and suggestions on Beutics platform.

This platform provides Service providers/Subject Matter experts an opportunity to differentiate from the rest. Through this platform it allows them to showcase their competitive advantage with depth of knowledge, their experience and perhaps their unique approach. This platform gives you the best of hearing from experts and ability to ratify that with word of mouth from your friends network.

- First and foremost you need to select the relevant category experts who is best suited to respond to your query. For eg. If your concern is related to reducing belly fat, you may choose Fitness, Aesthetics, SPA categories. - Next, phrase your query subject that is easily understood. - Convey a detailed explanation of your query and post your Ask.

When you opt to tick this, your query reaches not just experts but also the entire users of Beutics. Typically, beneficial in situations such as seeking a home remedy suggestion and most often there are normal users who can share their experience. Kindly follow restraint while adopting some of the feedback.

Well, primarily we recommend that you approach the responses received from an awareness perspective. Restrain from taking any approach in haste, it is best to hear from multiple sources, do your own research before following any advice. The objective of this platform is to connect people, who are unfamiliar or in doubts with experts potentially capable of sharing their subject knowledge. We are not able to endorse any advice or remark in-effective one’s.

Firstly, we are sorry to hear that! Having said that we do not take any responsibility for outcomes experienced after following an advice from the respondents. Although we sympathize, you are solely responsible for your decisions and Beutics cannot be held accountable. We recommend that you drop us an email ([email protected]), explain in detail and we assure to discuss this matter with the relevant expert and hear their response. You are at liberty to share your feedback on your experience on the forum section.

Beutics reserves the right to remove the post if: a) the content is irrelevant. b) the content carries prohibited language or potential harm to others. c) the attached image is obscene or do not follow Beutics content standards. d) the selected category for response is not relevant.

There are two(2) kinds of gifting available on beutics.com. a) Gift a Card: You can buy a Gift card, load it with cash(desired value) and share to your near and dear ones. The loaded cash will credit into your friends wallet when they accept it. b) Gift a Service: You can gift a service or services from the booking page.

- Select the occasion. This could be a birthday, wedding, Mother’s day, etc. - Choose a suitable theme from the list provided. - Share your friends details such as Name, email, mobile number. Ensure the details provided are correct. - Select if you wish to Send the gift Now or later date. - Preview the gift Card and if all well, Make a payment.

Well, since you are a registered Beutics user with beutics.com, you will receive notification of the gifted service and if it’s a gift card, the amount will be credited to your wallet and you can see it in Wallet-> My Cash section. If you have received services as a gift you will get a notification and the paid service will be safely placed in your My Orders-> Upcoming section for further use.

Oh Yes! You can. If your friend is not Beutics platform, they can receive your gift via email or sms. The gift is sent as a link and upon click will redirect to the website beutics.com and upon their signup, the gift will either be loaded to wallet or as if a service, delivered in upcoming orders.

You can load a card from AED 50 up to a maximum of AED 50,000.

You can get a cashback only when you send services as a gift. No cashback applies on buying Gift Cards.

Yes, you do have an option to deliver right away or have the gift delivered at a later date.

- The first thing you want to do is verify if the email and mobile number provided are correct. If it isn’t and gone into unknown person and have consumed, there is little that we can do to salvage. So, kindly ensure the details entered are accurate. - Your email may have ended up in your friends junk folder.